Privacy Policy

Lunar Alchemy (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or make a purchase.

1. Information We Collect

We may collect:

  • Personal information you provide (such as name, email, phone number, billing/shipping details) when booking services, subscribing to our newsletter, or making purchases.

  • Payment information through secure third-party processors (e.g., PayPal, Stripe).

  • Technical information (such as IP address, browser type, and cookies) for analytics and site improvement.

2. How We Use Your Information

We use your information to:

  • Provide and personalize our services.

  • Process payments and deliver products.

  • Respond to inquiries and customer support requests.

  • Send newsletters, promotions, or updates (if you’ve opted in).

  • Improve our website and offerings.

3. Sharing of Information

We do not sell or rent your personal data. We may share information with trusted third-party providers who assist with payments, shipping, analytics, or email distribution. These providers are only authorized to use your information as necessary to perform their services.

4. Data Security

We use industry-standard measures such as SSL encryption and secure third-party processors to protect your information. However, no transmission over the internet can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal information.

  • Unsubscribe from newsletters at any time via the “unsubscribe” link or by contacting us directly.

6. Cookies

We may use cookies to personalize your experience and gather analytics. You can adjust your browser settings to disable cookies, but some site features may not function properly.

7. Children’s Privacy

Our services are primarily intended for individuals age 18 and older. For offerings such as natal or synastry charts or other readings involving minors, we require that all information is provided by a parent or legal guardian.  We do not knowingly collect information from children.  All communication, consent, and agreements must come through the parent/guardian.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Last aligned with the stars on 30 September 2025